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- Providing rapid intervention and management in the event of emergencies, and the treatment for critically injured or ill guests, according to competency with attention to detail and in a prompt timely manner.
- Providing emergency medical care within the hotel, ambassador accommodation and immediate surroundings.
- Advising guests of alternative methods of getting medicines which are not available in the hotel clinic.
- Being able to clearly and accurately communicate relevant information regarding guest condition and care on referral of a guest for a definitive care.
- Ensure that you have the guest’s wellbeing profile and follow up on any medical treatment received from outside the Hotel.
- Showing Integrity and respect at all times to make the clinic a place that is approachable by all guests.
- Providing support to ambassadors and guests in traumatic situations.
- Maintaining clear, accurate and updated records pertaining to guest care and actions taken, medical, health care and safety issues.
- Attending any training, workshops, or meetings as requested by Security Manager.
- Keeping informed on all relevant issues pertaining to emergency medical care, informs Security Manager and the Hotel Manager if a potential hygiene / safety hazard has been identified.
- Being able to commence stock take of the clinic once every month.
- Training and refresher course of ambassadors in First aid, CPR and AED’s.
- Keeping of Health and Safety in the work place, as well as providing information relating to medical, safety and health care issues.
- Monitoring and refilling of all the First Aid boxes in the Hotel and ensures the maintenance thereof.
- Always keep updated with new medical, health and safety developments through literature, discussion forums and continued medical education.
- To participate in ensuring that the department operational budget is strictly adhered to, all costs are controlled and expenditures are approved.
- DHA Licence holder.
Abu Dhabi, UAE
Cleveland Clinic Abu Dhabi