Dubai, UAE: To encourage people to visit doctors for screening and for routine health care needs, the Dubai Health Authority (DHA) will do away with the appointment system in its primary health care centres (PHCs), beginning Wednesday.
The new walk-in system replaces the older appointment system in 14 primary health care centres, announced the DHA on Monday.
In each of the centres, four to six family medicine specialists will be able to cater to 25-30 patients per day, coping with the demand.
The walk-in model will reduce waiting time, eliminate the bottlenecks encountered when patients cancel appointments and optimise patient care.
In addition, through the new system residents will be encouraged to visit their physicians regularly — a key measure towards early detection and prevention of diseases.
The move is in line with the directives of Eisa Al Maidour, director-general of the DHA, to provide easy access to primary health care.
In a statement, Dr Ahmad Bin Kalban, CEO of primary health care at the DHA, said that the decision has been taken to encourage patients to visit family medicine specialists and to consider them as their first point of contact.
“The new system will help reduce waiting time as well as provide easy access to primary health care services,” said Dr Kalban.
He added that the decision was taken based on site inspections where it was found that the previous appointment system resulted in several appointment cancellations by patients.
The system of appointments will continue for specialised services like ophthalmology, dermatology, child health, gynaecology, maternity and geriatric care, and for emergencies.
Newly opened DHA centres include those at Al Mizhar and Nad Al Hamar.
© Gulf NewsApr 2013