Dubai: Listing about 120 violations with fines ranging from Dh1,000 to Dh25,000 issued against health-care facilities found violating standard norms and procedures, the Dubai Health Care City Authority (DHCC) for the first time made this information public.
Publishing it on its website, dhcr.gov.ae, the Dubai Health Care City has demonstrated that transparency and patient safety are top priorities. DHCC has other punitive measures such as strong disciplinary measures, warning, suspension, permit cancellation and deregistration of a company for those found repeating offences.
The violations include failure to display patients’ rights and responsibilities prominently in a health-care facility; issuing a sick leave certificate without medical justification; and unlicensed employees working in a health-care facility.
For instance, K.A. (name withheld), a health-care professional, was found practising with a lapsed licence and the DHC regulation, its regulatory arm, upon inspection, suspended the professional services of the facility. In addition it enforced a sanction and issued a fine.
Similarly, a clinical facility within the free zone was asked to halt its service as it was providing unlicensed clinical services. Once again DHCR imposed a sanction on the premise.
Dr Ramadan Al Beloushi, Chief Executive Officer, DHC Regulatory, said: “By putting such tools in place, we strive to reduce non-compliance and increase patient safety. Along with these tools, we work closely with our clinical partners through workshops and quality assurance education sessions. DHCR has stringent regulations to ensure an environment that doesn’t put patient safety at risk.”
He felt by making knowledge of such violations and fines public, the patients would feel empowered.
“While we have consistently educated clinical facilities [within the free zone] on our quality and compliance standards since founding in 2002, we wanted patients to be more involved in their own care. By being transparent, we are empowering patients to play a proactive role in their safety with accessible tools to identify violations,” he added.
The number of violations recorded in DHCC have increased almost sixfold, up from 13 in 2014 to 88 in 2015. Common violations included categories covering unlicensed employees (28 per cent); unlicensed services (22 per cent); unauthorised medical advertisements (16 per cent); and health and safety (9 per cent).
“This increase [in violations] is expected and is at par with the free zone’s expansion,” said Dr Al Beloushi, adding that DHCR would continue to carry out random inspections to ensure the Authority’s regulations, policies and standards are being adhered to.
By the end of 2015, clinical offerings in DHCC had increased by 28 per cent to 159 from 124 in 2014, while on-site inspections had gone up from 30 in 2014 to 152 in 2015. Last year, DHCR increased the number of licensed health-care professionals by 20 per cent, licensing 919 health-care professionals, bringing the total to 5,400 from 4,534 in 2014. It also increased specialities by 68 per cent from 90 in 2014 to 152 in 2015.
© Gulf NewsMar 2016